Customer Experience Archives - The Next Tech

News/Business Ideas

6 Ways Contact Center Automation Boosts Customer E...
By: Babelforce , Mon July 19, 2021

Customer expectations continue to change. In fact, close to 70% of them expect some type of proactive outreach from outbound..

News/Artificial Intelligence

Top 4 Ways to Use AI to Enhance the Customer Exper...
By: Alan Jackson, Sat March 20, 2021

If the numbers are any indication, you might think chatbots and voice assistants were poised to take over the world. Since the..

News/Review

Ways to Close Feedback Loop to Increase Customer S...
By: Vyshnavi , Sun October 11, 2020

The Customer feedback loop is the process of providing meaningful responses to the review’s customers leave about a brand, business..

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